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3 Key Public Speaking Touch Points

When speaking to an audience, consider the touch points. These are points when you touch their hearts. Even if you are sharing a highly technical subject, do not forget you are STILL talking to human beings. We ALL have hearts and emotions. In sales, we say they ‘justify’ with logic, but ‘buy’ with emotion. In public speaking, this rule applies too. They come for the data, but they remember the story. They remember the time you touched their hearts, their emotions. These are touch-points.

Public Speaking Touch Point #1: As our example, let’s say you are speaking to engineers, VERY data-intensive people. After 10 slides of data, they are tuned-out from your words and are thinking deeply about the data you have presented.

Instead of giving them another 10 slides of data, at the end of the first 2 slides, ask them a question requiring them to reflect on their past. Something like, “Do you remember the first time you were taught XXX? Was it in secondary school, poly or university?” The interactive question wakes them up and simultaneously gives them an emotional response to the current information. It also aids memory as it connects past, present and future to make a memory that lasts (We cover this in our courses in public speaking and training in great depth.) This touchpoint is an emotional connection to their past, usually a warm and pleasant feeling from their life.

Public Speaking Touch Point #2: Later, ask them to share their greatest frustration with the subject matter or some problem they have incurred with it. This brings out a very powerful emotion of anger or frustration. After recognizing their frustration or anger, either share the solution for them (ideal) or at least empathize with them and you win them over… another key touch-point.

Public Speaking

Public Speaking Touch Point #3: Finally, at your close, rather than just summarize your presentation, ask THEM what were the most important points of the talk. If you are afraid you will get silence, take a tip from our Facilitation Skills programme and ask them to write down the 3 most important take-aways from the speech. Ask them then to quickly share their 3 points with someone next to them in less than 1 minute. Then simply ask, “How many of you had a similar point to a partner, please raise your hand.” All the hands raised are ‘volunteers’ to share their points. The audience summarizes FOR you. They are engaged and they believe the message more as it comes from their colleagues. The touch-point is the BELIEF in what you shared, not just the data itself.

There are dozens of touch-points in a great presentation and literally HUNDREDS of ways to make them. These are just 3 key touch-points you should incorporate to make your next presentation not only memorable, but one where the information gets USED. Enjoy connecting with your audiences using touch-points.

I will share dozens of great secrets like this in our upcoming programme, Public Speaking as Easy as ABCD! this coming March 25th and 26th. Hope to see you there so I can share more with you.

Upcoming Event

Public Speaking as easy as ABCD!
Public  Speaking  Seminar with Michael Podolinsky CSP in Singapore (25 - 26 March 2010)

Have you signed up for my Public  Speaking  Seminar yet?

For the first time I’m conducting a 1 or 2 day programme on public speaking for the public. The first day is solid content from a full time professional speaker on how to speak professionally.

As I’m sure you have noticed, most public speaking courses are taught by trainers… trainers who never speak. Well… my ABCD system actually works and works well for people at all levels.

The dates are March 25 2010 for the general class and then we are scheduling half days for video taping, coaching by myself, feedback from up to 10 peers (maximum). This second day is optional.

You will learn to speak confidently, articulately and eloquently.

Click Here for Online Registration.

To make payment by cheque or money order, please download the Registration Form.

Got comments or questions about public speaking touch points? Just leave your comments here.

Join other Success Minded People by subscribing to the “Success Series Blog Tips” and GET the eCourse for FREE

Career Success : The Four Compass Points for Raising Your Career

Michael Podolinsky, trainer and certified speaking professional of Podolinsky International shares with Human Resources on what he feels are the four key “compass points” that can help you achieve success in your career.

Top 10 Predictions for the Year of the Tiger

Well… 2010 is well underway and here we are in Lunar New Year week in the new Year of the Tiger. Gung Xi Fa Cai!

Here are my top 10 predictions for the year of the Tiger.

1.  Asia will BOOM, led by SE Asia, China and India.

2.  Eastern Europe will continue to recover and soar

3. Training and Speaking will be HOT as HR and C-Level people feel the need to ‘catch up’ over what was ‘neglected’ last year

4.  Sales and Marketing will get more cash in their budgets

5.  USA will still be pretty flat with healthcare and IT leading their recovery

6.  Business in Oz will be strong by end of Q1 and NZ strong by June

7.  IF China curtails ‘entertaining’ at government (proposed now), it will spill over to private sectors and kill some F & B businesses, if not… ‘Party on!’

8.  US dollar will be flat but stable until 2012, then drop like a stone (watch for China’s sell-off of $2 Trillion greenbacks or oil getting pegged to another currency)

9.  Recovery will come from emerging markets and they will fuel recovery but at their ‘values’, not foreign values (they buy, sell and produce in their own economic scales, not at the scales or prices first world is used to)  Hence, it may be easier for 2nd world to sell to these nations than first world

10.  Gen Y is starting to move into entry level management. Watch for changes in leadership styles

Debt is a really cruel master. It enslaves the mind while destroying our health and relationships. As my example of how bad it can get, please do not make the mistake America and many Americans are making.

For years, people have looked to America as the world’s richest country. Sadly… no longer. It is the world’s most indebted nation and people.

Please do not take my word for it, simply look at the US Debt clock.

This sight lists all the US Debt like the US Total Debt ($54 Trillion, $807 Billion as of this writing) which is the combined federal, state, personal debt, etc. Considering the USA economy is a whopping $16 Trillion, if every single dollar earned in the USA went into paying off this debt and nothing went for food, clothing, energy, schools, roads, wars, charity or anything else, the USA could pay off this debt in only 4 or 5 years. Of course if they still wanted to eat, heat or cool their homes, use their cars (but little else) it might take 25 years or so but would ravage the USA’s ‘consumer’ economy.

The sight also mentions the unsecured, underfunded credits owed for Social Security, Medicare, Medicaid which are promised, paid for by the citizens but no money set aside or held in reserve. That will add ANOTHER $107 TRILLION to the total debt bringing it to $154 Trillion. Now we are starting to talk some real money.

The average American has a negative personal net worth of -$8,000 to -$28,000 in their 50s plus their home mortgage and now often with a 2nd or 3rd mortgage.

Interesting, if every man, woman and child in the USA decided to pay off their share of the $12 Trillion US Government debt, with 300 million USA citizens, it would require $41,107 each (including babies and toddlers). That comes to $164,428 for a family of 4. That is not personal debt, just the portion that family owes for the government’s debt.

A wonderful mentor of mine told me recently not to discount the USA because it always bounces back. She is partly right. It is already discounted and the checks will soon bounce. China… the USA’s largest creditor already slowed it’s rate of lending to the US. It’s $1.2 Trillion reserve of USA banknotes means that EACH of the 1.5 billion Chinese  men, women and children have each loaned $6 to America! In other words, EVERY American man, woman and child has borrowed $4,000 from China. This means, every Chinese family of 4 working a rice field or factory in China has bailed out the banker on Wall Street, the school teacher in Iowa and the accountant in Phoenix, by $24. America should say “she she ne” to their ‘wealthy’ Chinese investors. Debt is a very cruel master.

Long term impact? Billionaire George Sorros was asked at the Devos Summit recently about the US dollar and he said, yes, he worries about it but that there is no other choice yet. He mentioned the Euro has its problems and the Pound may be worse off than the greenback. Interesting, China is buying gold by the ton and is predicted to back the RMB with gold in just 5 years, why would investors buy greenbacks backed by huge debt if the RMB is actually backed by gold?

The wars the USA is fighting in Iraq, Afghanistan, etc., according to correspondent Bill Moyers, have cost the USA $1 Trillion, all debt financed. With that kind of money, the USA could have completely rebuilt New Orleans, Detroit, retooled most of the American factories and educated her youth. As a father with 3 children in SIngapore schools, Singapore schools worldwide ratings are #1 in Math and #1 in Science. USA schools are ranked #27 in math and #19 in science. Does borrowing to bomb make sense?

This newsletter is not intended to ‘Bash America’  but just a simple reality check and a lesson to learn for all of us: Debt is a cruel master. No government, company or individual can afford to go deeply into debt. Instead, I suggest you follow my family’s simple formula: We tithe 10% to God first, pay taxes next (less than 20%… thank you Singapore!), live simply on 30% of our income and invest the rest. We have only borrowed for our mortgage because at less than 2% interest (I LOVE banks in Singapore), it makes more sense to invest the money rather than pay off a mortgage.

IF you are in debt, here is a 10 point plan to dig yourself out and to gain your freedom from debt, the cruel master:

1. Pay off all credit cards starting with the highest interest rate first (Suzy Orman’s advice)
2. Cut out everything you do not NEED from your budget. Needs are shelter, food and basic replacement clothing for worn-out items. We do NOT ‘need’ designer clothes, the latest fashions and to eat out at restaurants every day or even every week. A car may not be a necessity. We don’t own one in Singapore and spend $450 SGD on transportation a month for a family of 5 by using buses, trains, taxis (sparingly) and walking.
3. Invest time in your children so you do not feel guilty and begin placating them in your guilt by spending more money on them.
4. Save the environment and your pocket book by buying used furniture and appliances. Why buy new when used will do!
5. Don’t throw away what you no longer use, sell it on Yahoo or ebay. People will even buy spoiled computers and televisions.
6. Follow our simple rules: A. If we do not have cash, we do not buy it. B. If we have the cash, we still don’t buy it (unless we positively MUST have it)
7. Before you go to the store, look in your drawer. You may already have what you need.
8. Invest smarter and make your money work as hard for you as you work for your money.
9. Eliminate the words, “It’s only…” from your vocabulary.
10. Stop window shopping until you are debt free. The temptation can be too great to resist a ‘bargain.’

Free yourself from Debt the Cruel Master. Stop being enslaved. If you know someone in debt, share this newsletter with them. Let’s see how many people we can help live a happy, healthy, debt-free life! God bless you all.

Smile Maker: Are you financially independent?

A gambler said, “I finally achieved financial independence. No one will lend me any more money.”

Got comments or questions? Just leave your comments here.

We all seem to get involved in projects. But how to make projects work better?

Sometimes by asking questions we get ‘arrowed’ and other times we are ‘volunteered’ by others. Best when we volunteer as we really believe in the project or cause. No matter how you got into the project, here are 3 tips to help you survive and even thrive while working on your projects.

Projects Work Tip # 1)  Realistically plan for the time the project will take from your schedule. Most of us have a tendency to underestimate the commitment in time. If you fall short of time, chances are, your success will be diminished and your stress level will skyrocket. Better to say ‘no’ and have people think you might be selfish than say ‘yes’ and have them convinced you are incompetent.

Projects Work Tip # 2) Minimise the texting, emails, phone calls and paperwork. I’m currently chairing the Raise Your Game event.  I set all Action Team members  (not committee members) up on a BCC list for announcements, updates and action items. This way, members cannot hit ‘reply all’ and send drivel to everyone, bogging the entire process down. This also shields them from the inevitable contrarian who must argue with everything and ultimately destroys the fun of the project for all. Further, for help and input, I rely on two co-chairs who give me quick and insightful feedback on all key issues so it’s just not me making the decisions. If they have any trouble with an Action Team member, they refer that person back to me, maintaining their enthusiasm and keeping the project moving forward.

Projects Work Tip # 3)  Short but regular meetings. Keep most meetings to under 2 hours and maybe even one hour or less. This ‘pressure cooker’ keeps long winded members under control and produces more results in less time. Phrases like, “Back on the agenda…” and “If we can refocus on…” help to turn the discussion back to the relevant topics at hand as do ‘mile makers’ of how much time is left for the meeting.

Projects are fun and rewarding if handled well. They can be hell if you let them get bogged down in minutia, politics, in-fighting and private agendas.

Smile Makers: Interesting thoughts:

• If Vegetarians eat vegetables. What do humanitarians eat?

• “A sure way to make your car run better, is to look up the price of a new car.” David Koutsoukis

• Steven Wright once asked, “What is another word for thesaurus?”

• If you do not expect much, you will never be disappointed. You will also never achieve much.

Got comments or questions about how to make projects work better? Just leave your comments here.

Upcoming Events

Public Speaking as easy as ABCD!
Public Speaking Seminar with Michael Podolinsky CSP in Singapore (25 - 26 March 2010)
You will learn to speak confidently, articulately and eloquently.

Raise Your Game 2010 (1 March 2010)
100% of the profits will go to Singapore Cancer Society

Join other Success Minded People by subscribing to the “Success Series Blog Tips” and GET the eCourse for FREE.

3 Ways to Improve Productivity

What are YOU going to do today?

Most people show up at work and immediately they are inundated with work. E-mail in box has 20 to 200 new emails. Your mobile has 10 to 50 text messages for you to respond to. Your boss tells you about 2 meetings you must attend you did not know about. As soon as you respond to the messages on your phone and in your inbox, another equally daunting number come in requiring your IMMEDIATE attention. There goes your day!

What got done? Yes, the messages got replies, but that is not the question. What of substance got done?

Unfortunately, most people today would say, “Little gets done of what is important and VERY little of what I WANTED to do.” So my question for you, What are YOU going to do today?

Will you allow the day to take over or will you take control of your day?  Do you want your life back?

Here are 3 of my 30 Personal and Professional Productivity Principles:

1) Plan your day before it plans itself for you. Start in the wee hours of the morning with some quiet time and then focus on what you need to get done. Make a list of at least 3 things you MUST do to have a significant day and do them BEFORE you answer emails or text messages. Will you upset some people? Probably. Will YOU be more in control? DEFINITELY! This is also a great career move.

2) Resist the temptation to let emails and text messages set your daily priorities. Set specific times for responding to them and stick to those times. Surprisingly, by not responding as quickly and by controlling your time, responding to fewer inquiries, you will start to receive fewer emails and text messages. Obviously, respond to your clients (internal and external) but be sloth to respond to B and C priorities.

3) Block 90 minutes a day for your A1 project and insist you are UN-INTERRUPTED. I refer to this as the 90-Minute Marvel. It will boost your productivity 30%.

Now that you’ve read this, what are YOU going to DO today?

Let us know if you’d like the other 27 principles.

Smile Makers: Who’s the boss?

It doesn’t matter how many times a married man changes jobs. He still ends up with the same boss.

Good Lord willing, we’ll be married 10 years this year. Our arrangement is, I make all the major decisions and my wife makes all the minor ones. So far, in 10 years, there has not been a major decision to make yet.

Join other Success Minded People by subscribing to the “Success Series Blog Tips” and GET the eCourse for FREE.

Making Goals STICK

Most people never set goals. They just wander aimlessly through life. YOU are different. Hey, you are reading this Blog newsletter, right?!

Question:  Have you ever set goals you did NOT achieve? Really? Me too. In the beginning I accomplished almost none of my goals. I got better over the years and now achieve close to 90% of my goals on time and on target. How?

Here are 3 techniques I learned to make goals STICK:

Goal Sticking Technique #1: Make them public. If you enjoy having `face` and want to keep it, declare your goals in public. Telling your boss, family and friends, `I will achieve X by noon, December 31st, 2010`puts a lot of pressure on you to achieve. That pressure gives you motivation when you otherwise want to rest. Conrad Hilton sold hotels not yet built. Bill Gates sold the rights to software he did not own. Once you make a public commitment, it is amazing what you can achieve.

Goal Sticking Technique #2: Help your mind `see` the goal by creating an image in your mind. It is hard to picture `rich` but easy to picture $1 million. Difficult to envision `happy family` but easy to see you dining every night with your family, smiling and talking. Impossible to see `someday` but easy to imagine 6 PM August 9th 2006.

Goal Sticking Technique #3: Make a bet. I do not advocate people gambling as most gamblers end up broke. I do encourage side bets to ensure success.

Bet your spouse you can achieve your goal by a specific time and when successful, you get to buy a 42 inch Plasma screen and if you miss the deadline, you have to sell `that chair` you love but your spouse hates.

Bet your boss you can outsell another division leader by March 1st. When you succeed, you get a bigger territory or an office. If you miss the target, you will wash the bosses car once a week for a month.

The combination of reward and punishment with accountability to a third party is a powerful inducement.

Making goals STICK is just one subject of a full day course we offer on Goal Attainment. These 3 simple techniques can certainly help you have a richer more successful year.

You can check out my previous blog post on goal attainment too.

Do something great for your life. I believe in you!

Join other Success Minded People by subscribing to the “Success Series Blog Tips” and GET the eCourse for FREE.

Asia Professional Speakers -Singapore (APSS) is proud to present this prestigious conference as part of its commitment to giving back to the community in which we speak, train, teach, coach and facilitate.

My mom had breast cancer and survived and is now 90-years-old.

I fully support this event. I will be one of the presenters.

Raise Your Career, Raise Your Team and Raise Your Life!
Michael Podolinksy CSP

• Raise your career in 2010 by working your key career compass points
• Raise your team through the 5 stages of team development
• Raise your life with attitude, aptitude and assiduity

In this unique one-day event, 7 international presenters will revive you with stimulating presentations and motivating tips and techniques that you will want to start using immediately. You will feel fired up and motivated, ready to take on new challenges with enthusiasm.

If you want to enhance your efficiency, productivity and results, not to mention your job satisfaction, don’t miss this powerful one-day event. The inspiring presenters will take you on an energising journey that will give you all the stimulus you need to really raise your game and increase your success.

Click Here for Details.

Every drops form the ocean. You support is greatly appreciated!